home about us capabilities customer support contact us
   
Activity
Goal
Jan.
2011
Feb.
2011
Mar.
2011
Apr.
2011
May
2011
June
2011
July
2011
Aug.
2011
Sep.
2011
Oct.
2011  
Nov.
2011
Dec.
2011
1
Quote Turn-Around
<2 Days
0.5
3.7
1.0
0.7
3.3
1.9
1.7
 0.5
1.5 
0.7
  3.7
3.5
2*
On-time Delivery:
New Tools
98%
100% 
100%
100%
NA 
100%
NA
 NA 
100% 
100% 
100%
100%
 100%
3*
On-time Delivery:
Repeat Tools
98%
100% 
100%
100%
100%
100%
100%
100%
100% 
100% 
 100%
 100%
 100%
4*
On-time Delivery:
Gauges
98%
100% 
100%
100%
100%
100%
100%
100%
100%
100% 
100%
 100%
 100%
5*
On-time Delivery:
Raw Material
98%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
98% 
 100%
6
On-time Delivery:
Finished Product
98%
100%
100%
99%
100%
100%
100%
100%
100%
97% 
 100%
100%
 100%
7*
Pass First Inspection
95%
93%
93%
92%
90%
93%
94%
94%
 93%
 96%
 95%
 92%
95%
8*
Efficiency
100%
92%
92%
88%
90%
88%
100%
95%
94% 
97%
96%
93%
 96%
9
Customer Acceptance
98%
98%
98%
99%
92%
98%
100%
96%
97% 
 98%
 99%

 100%

98% 

* Internal Measurements