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Activity
Goal
Jan.
2010
Feb.
2010
Mar.
2010
Apr.
2009
May
2009
June
2009
July
2009
Aug.
2009
Sep.
2009
Oct.
2009
Nov.
2009
Dec.
2009
1
Quote Turn-Around
<2 Days
1.3
3.3
2.3
3.2
1.7
2.8
1.9
 1.7
2.2 
1.5
 2.0 
2.2
2*
On-time Delivery:
New Tools
98%
100% 
100%
100%
100%
100%
100%
100%
100% 
100% 
100%
100%
100% 
3*
On-time Delivery:
Repeat Tools
98%
100% 
100%
100%
100%
100%
100%
100%
100% 
100% 
 100%
 100%
 100%
4*
On-time Delivery:
Gauges
98%
100% 
100%
100%
100%
100%
100%
100%
100%
100% 
100%
 100%
 100%
5*
On-time Delivery:
Raw Material
98%
100%
100%
100%
100%
100%
100%
100%
97%
100%
100%
 100%
 100%
6
On-time Delivery:
Finished Product
98%
100%
100%
99%
100%
100%
99%
99%
100%
100% 
 100%
100%
 100%
7*
Pass First Inspection
95%
91%
89%
95%
95%
93%
89%
87%
 90%
 93%
 90%
 93%
 88%
8*
Efficiency
100%
98%
95%
94%
106%
92%
101%
100%
90% 
91%
96%
97%
 101%
9
Customer Acceptance
98%
93%
99%
99%
97%
98%
98%
97%
100% 
 98%
 98%

 98%

 99%

* Internal Measurements